Frequently asked questions

Can I exchange my item in case I ordered the wrong size?

Yes, we offer the opportunity to exchange once for free. Beyond that, you will still do it, but you will have to pay the shipping cost.

Do you offer free shipping?

Yes, most of the time, we do! Depending of the time of the year, you probably gonna have to spend a minimum amount. most likely at least 49$ to be eligible for free shipping.

What's the best way to reach you if I have a question?

You can use the live chat button on our web page during the normal working hours. Otherwise, you can send us an email at info@tripleking

How long does it take before I receive my order?

It normailly takes about 3 to 5 business days.